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SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

1. Which of the following customer touch points does SAP Cloud for Customer offer to record service tickets?
Choose the correct answers.

A) Linkedln
B) Twitter
C) E-mail
D) Blogs
E) Facebook

2. Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
(3 correct answers)

A) Binding confirmation
B) External procurement
C) Full delivery on requested date
D) Late delivery or insufficient quantity
E) No confirmation

3. What must you do if your customer wants to add product images to sales quote print forms?

A) Activate the scoping element
B) Configure the fine tuning activity
C) Select an image option when you print the form
D) Add printing as a predefined task in Activity Plans

4. Which of the following Sales area dependent elements can you maintain in the product master? (2 correct answers)

A) Division
B) Unit of Measure
C) Maximum Order Quantity
D) Customer Part Number

5. An employee can belong to multiple organization units. Determine whether this statement is true or false.

A) True
B) False

Solutions: