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IBM 000-188 exam : IBM WebSphere Lombardi Edition V7.2, BPM Program Management

000-188 Exam Questions
  • Exam Code: 000-188
  • Exam Name: IBM WebSphere Lombardi Edition V7.2, BPM Program Management
  • Updated: Sep 12, 2026
  • Q & A: 38 Questions and Answers
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IBM 000-188 Exam Syllabus Topics:

SectionWeightObjectives
Process Discovery & Scoping20%- Requirements gathering and documentation
- Process identification and prioritization
- Stakeholder management and alignment
- Business value and complexity assessment
Estimation & Project Planning20%- User story definition and sizing
- Risk assessment and mitigation
- Effort estimation techniques
- Resource allocation and scheduling
BPM Program Lifecycle & Methodology22%- Agile and playback-driven methodology
- BPM solution lifecycle phases
- BPM Center of Excellence (CoE) setup
- Iteration and release planning
Governance, Deployment & Optimization18%- Deployment strategy and environment readiness
- Continuous process improvement
- BPM governance framework
- Monitoring and performance measurement
Solution Delivery & Playback Management20%- Snapshot and version management
- Development and testing coordination
- Feedback incorporation and scope control
- Playback session planning and execution

IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

Question #1

A company needs to speed up its hiring process. A proposal to accomplish this goal is modeled in the following BPD diagram and run against historical data with the Optimizer. The proposed process no longer waits for the background check to complete before putting the new hire into orientation and training.

What is the Service Level Agreement (SLA) that is key to optimizing this process?

  • A. Wait time on "Background Check".
  • B. Total time on "Facilitate New Hire's Orientation".
  • C. Percentage of new hires that fail "Background Check".
  • D. Percentage of new hires that pass "Probationary Review".
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

The following is an example of a user story: s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the?s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the recruiter so that he/she can call the candidate. If I decided to hire the candidate, I need to open an MS Word template and draft an offer for employment? What feedback should the program manager give on the user story?

  • A. It is poorly written user story because it documents what the user needs to do.
  • B. It is a good user story because it maintains a clear definition of what the hiring manager needs to accomplish and why.
  • C. It is a good user story because it leaves out all implementation details as to how the work will actually get done.
  • D. It is a poorly written user story because it specifies implementation details.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

After a successful Playback 0, stakeholders excitably request that Playback 1 should be a fully functional application with look and feel branding and several features used in other core company applications. How should the program manager respond?

  • A. Capture the feedback in planning for Playback 3 with user interface enhancements.
  • B. Postpone Playback 1 by four weeks to accommodate branding and user interface features.
  • C. Inform the stakeholders that their request will not be part of this application.
  • D. Change the theme of Playback 1 to work exclusively on user interfaces.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

One week prior to the start of Iteration 5, which is planned for a two weeks duration, the BPM Program Manager has asked developers to review the proposed user stories assigned to the iteration, define implementation tasks and provide estimates in hours. During the commitment meeting prior to iteration start, one of the user stories has a single implementation task with an estimate of 80 hours. What should the BPM Program Manager recommend?

  • A. Pad the task with 20% more hours because developers typically under-estimate their required effort.
  • B. Break down the user story into child stories because it is an epic.
  • C. Cancel the user story and move it to a future iteration because 80 hours too large to fit into a two-week iteration with confidence.
  • D. Break down the implementation work into tasks that can be described in 8 hours or less.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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