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Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:

1. Which option is a way to validate that you have established credibility with a business executive?

A) Ask the executive whether you could join a future staff meeting and present for 15 minutes.
B) Ask an IT stakeholder to inquire with the executive on your behalf.
C) Brainstorm with the internal team to get feedback from peers.
D) Offer to show the executive a demonstration of the latest security software.

2. Which option is included in a business scenario?

A) activity-based costing used to perform the activities.
B) peak, low, and average transaction volumes
C) list of recommended technology products, to provide automation and reduce costs
D) business goal, major activities, information used, and interactions among people and technology

3. Which example is a business case assumption that is most likely to be provided by the IT executive?

A) The expected weighted cost of capital can define the rate of return.
B) The number of personnel can be reduced in the business unit due to automation.
C) IT transaction volumes will grow 10% annually for the next 2 years.
D) The business will outsource customer service to a third party.

4. Which statement about implementation timelines is true?

A) The duration should be set by a single executive sponsor so that accountability is easiest to determine.
B) They should allow for the shortest total project elapsed time, regardless of risk.
C) They should have a good balance across a variety of business groups.
D) The timing should be realistic, given the scope, budget, risk, and potential benefits.

5. Which option is a nonfinancial impact?

A) retirement of servers previously used for capacity spikes
B) number of new sales wins due to improved collaboration
C) improved brand image and reputation, as reflected in an informal set of interviews by someone writing an industry blog
D) percentage reduction in attrition (resignations) among customer service reps due to improved tools

Solutions: