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Nortel 920-471 exam : Nortel Converged Office CS 1000 Rls.5.x Config and Networking

920-471 Exam Questions
  • Exam Code: 920-471
  • Exam Name: Nortel Converged Office CS 1000 Rls.5.x Config and Networking
  • Updated: Aug 14, 2026
  • Q & A: 62 Questions and Answers
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Nortel 920-471 Exam Syllabus Topics:

SectionObjectives
Troubleshooting- Problem diagnosis
  • 1. Network connectivity issues
  • 2. Configuration troubleshooting
  • 3. Diagnostic utilities and commands
  • 4. Voice service troubleshooting
Networking Configuration- IP networking
  • 1. Quality of Service fundamentals
  • 2. Network connectivity verification
  • 3. IP addressing and routing
  • 4. LAN and VLAN configuration
System Administration and Maintenance- Administration
  • 1. User and device management
  • 2. System monitoring
  • 3. Backup and restore procedures
  • 4. Log management
CS 1000 Rls.5.x System Architecture- Platform components and architecture
  • 1. Linux-based system components
  • 2. Call Server fundamentals
  • 3. Media Gateway concepts
  • 4. Signaling Server architecture
Voice Services Configuration- Telephony services
  • 1. Trunks and routes
  • 2. Call processing features
  • 3. Numbering plans
  • 4. Terminal and telephone configuration
System Installation and Initial Configuration- Installation procedures
  • 1. Initial system setup
  • 2. Database initialization
  • 3. Basic system verification
  • 4. Software installation and upgrades

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