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Salesforce AP-207 exam : Energy and Utilities Cloud Accredited Professional

AP-207 Exam Questions
  • Exam Code: AP-207
  • Exam Name: Energy and Utilities Cloud Accredited Professional
  • Updated: Oct 12, 2026
  • Q & A: 77 Questions and Answers
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Salesforce AP-207 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Test and Deploy Energy and Utilities Cloud Applications and Solutions13%- Testing and Deployment
  • 1. Manage UAT milestones
  • 2. Create deployment plans
  • 3. Support go-live activities
  • 4. Identify deployment stakeholders
  • 5. Execute user acceptance testing
  • 6. Validate Salesforce core and Vlocity components
Topic 2: Implementation38%- Platform Configuration
  • 1. Configure products and pricing
  • 2. Configure licenses and access
  • 3. Integrate third-party systems
  • 4. Execute data migration
  • 5. Perform initial Salesforce and Energy and Utilities Cloud setup
  • 6. Implement post-sales processes
  • 7. Enable order capture and contract management
Topic 3: Solution Design36%- Architecture and Design
  • 1. Map Energy and Utilities Cloud components to current architecture
  • 2. Define future state architecture
  • 3. Understand deployment tools and best practices
  • 4. Design future state business processes
  • 5. Validate data model fitment
  • 6. Determine organizational security and data access considerations
Topic 4: Discovery13%- Business Needs Analysis
  • 1. Identify gaps between current processes and Energy and Utilities Cloud capabilities
  • 2. Analyze current state processes and user journeys
  • 3. Align stakeholder requirements
  • 4. Understand current state architecture
  • 5. Document customer business needs and desired outcomes

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

Question #1

When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScripts, integration procedures, and FlexCards will automatically activate in the target org.
How should a consultant manually configure this automatic activation feature in the system if a different browser is used?

  • A. By Installing Node.js + Velocity Build Tool
  • B. By Installing Node.js + SFDX
  • C. By Installing Node.js + Puppeteer module
  • D. By Installing Node.js + Visual Studio
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.
Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology?
Choose 3 answers

  • A. The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,
  • B. The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.
  • C. The discovery stage is used to ensure transparency, clarity, and alignment on the engagement and what it's due to deliver to the business.
  • D. The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.
Reveal Solution  Discussion  0

Correct Answer: A,B,D  🗳️

Question #3

4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require integrations with their customer information system (CIS) and billing systems.
What three common objects are typically part of this Integration?
Choose 3 answers

  • A. Premise
  • B. eSignature
  • C. Meter Pings
  • D. Balances
  • E. Account
Reveal Solution  Discussion  0

Correct Answer: A,D,E  🗳️

Question #4

A customer has enabled integration between the Energy and Utilities Contact Center Console and Salesforce Field Service (SF5). When a customer calls for a service appaintment, what two prerequisite steps must an agent complete before creating the appointment?
Choose 2 answers

  • A. Confirm customer entitlements for field service appointments.
  • B. See a list of all service and work types available in the system.
  • C. Check available field service time slots for the week.
  • D. Accurately confirm and verify customer details.
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Question #5

Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?

  • A. Select the Energy and Utilities Cloud applications that best meet the company's needs
  • B. Start evaluating products and offerings from as many third-party suppliers as possible.
  • C. Immediately start building the solution in their favorite technology.
  • D. install Salesforce Service Cloud and start building custom objects and APEX classes.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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