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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. The user is able to use the video chat application from home but not from their work location. What could the problem be?

A) The application is not trusted on the BlackBerry Device Service (BDS).
B) ITpolicy assigned to the user contains a rule "Video Chat app Access to work Network " which is set to Disallow.
C) The video chat application is experiencing internal problems.
D) The users account has been locked out by the BDS.

2. What can be pushed by the BlackBerry Device Service (BDS) which will configure and automate the work email setting on the BlackBerry Tablet/smartphone?

A) An email profile
B) An IT policy rule
C) Software Configuration
D) Outlook for Blackberry Tabled smartphone

3. Which of the following will allow a BlackBerry end user to set an Activation password or reactivate a BlackBerry device?

A) BlackBerry Administration
B) BlackBerry Desktop Manager
C) BlackBerry@ Web Desktop Manager
D) BlackBerry Resource Kit

4. A user receives a new BlackBerry and can no longer use the Hands Free option in their car. Which of the following connections would allow this user to connect a BlackBerry to the software in a car?

A) Bluetooth
B) Security and Privacy
C) Accounts
D) Media Sharing

5. How can a custom ringtone be configured for a contact?

A) Contacts-> Select Contact-> Edit-> Phone Ring Tone
B) Setting -> Notifications -> Contacts -> Custom Ring Tone
C) Contacts-> Select Contact-> Edit-> Custom Ring Tone
D) Setting -> Notifications -> Contacts -> Phone Ring Tone

Solutions: