Salesforce Plat-UX-101 exam : Salesforce Certified Platform User Experience Designer

Exam Code: Plat-UX-101
Exam Name: Salesforce Certified Platform User Experience Designer
Updated: Nov 06, 2026
Q & A: 168 Questions and Answers

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Salesforce Plat-UX-101 Exam Syllabus Topics:

Section	Weight	Objectives
Declarative Design	27%	- Design using Salesforce declarative tools 1. Design navigation and information architecture 2. Apply Salesforce Lightning Design System (SLDS) 3. Use Lightning App Builder and Flow for user experience 4. Optimize page layouts, record types, and views
Discovery	13%	- Gather user requirements and plan design strategy 1. Translate business needs into user-centered goals 2. Identify user personas and their workflows 3. Apply user research methods
Human-Centered Design	12%	- Apply design thinking and human-centered principles 1. Align design with Salesforce best practices 2. Define problem statements and design principles 3. Design for accessibility and inclusivity
Design System Implementation	20%	- Leverage SLDS and design standards 1. Adapt designs for mobile and different devices 2. Use SLDS components and tokens 3. Maintain consistency and branding
Strategy and Governance	17%	- Define UX strategy and governance 1. Establish design guidelines and standards 2. Collaborate with stakeholders and teams 3. Plan UX roadmap and adoption
Testing	11%	- Validate and test designs 1. Conduct usability testing and heuristic evaluation 2. Measure design success and adoption 3. Gather feedback and iterate designs

Salesforce Certified Platform User Experience Designer Sample Questions:

Question #1

A UX Designer wants to inform user stories based on user value and development effort. Which method should be used?

A. Customer Journey Map
B. Prioritization Matrix
C. Card Sorting

Reveal Solution Discussion 0

Correct Answer: B 🗳️