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WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. What describes a value chain? Choose 1 answer

A) It allows an organization to manage diversity in multiple markets.
B) It is the internal strengths and weaknesses of an organization.
C) It flows from raw materials to the delivery of products or services.
D) It creates a focus for organizational downsizing.

2. Which customer relationship concept emphasizes the relationship between the company, the competition, and the customer? Choose 1 answer

A) Strategic relationship
B) Strategic triangle
C) Tactical strategy
D) Liaison concept

3. Which management process has the benefits of group problem solving, information sharing, and cooperation across business functions? Choose 1 answer

A) Total Control Management
B) Criteria for Growth
C) Total Quality Management
D) Change Control

4. Which employee selection instrument would be most appropriate when trying to determine how well an individual can participate in a variety of physical job requirements? Choose 1 answer

A) Cognitive ability test
B) Personality ambitions test
C) Performance test
D) Integrity test

5. What is a common consideration for starting a new business venture? Choose 1 answer

A) System changes
B) Access to information
C) Right opportunity
D) Technical understanding

Solutions: