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Avaya 21450T Exam Syllabus Topics:

Avaya Aura Communication Manager Administration Online Test R8.1 Sample Questions:

1. When Station Lock is activated on a station, what all calls are allowed?

A) Incoming Call
B) Outgoing Calls
C) Emergency Calls
D) Internal - Station to Station Calls
E) SIP Calls

2. Which one cannot be used as Coverage Point in Coverage Path?

A) Attendant Group
B) Announcements
C) Coverage Answer Group
D) Trunk Group

3. Which ACD feature when activated will temporarily stop calls being routed to that agent?

A) TEMP_ OFFLINE
B) PAUSE_ BREAK
C) AUX-WORK
D) TIME_ OUT

4. Which statement is true about the Station Lock feature?

A) The feature permits incoming calls, and the telephone can be unlocked only from designated telephone(s) by inputting a security code.
B) The feature permits only incoming calls and using a FAC and security code permits emergency or outgoing calls.
C) The feature permits only outgoing calls and using a FAC and security code permits incoming and outgoing calls.
D) The feature overrides the COR of a station.

5. To enable a user to login using a H.323 Soft Client, which feature must be enabled on their Endpoint/Station form?

A) Soft Client
B) PC
C) IP SoftPhone
D) Remote Worker

Solutions: