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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A consultant needs to design a solution that displays a customer's active insurance policies, recent claims, and available actions in a single compact view on the Account record page. Which OmniStudio component should the consultant recommend?

A) DataRaptor Extract
B) FlexCard
C) Integration Procedure
D) OmniScript

2. A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular list by case status, so that Escalated cases appear first, followed by Active and Closed cases. Which FlexCard feature should the consultant recommend to meet this requirement?

A) States with conditions to filter by case status
B) flyout with child FlexCards with conditions to filter by case status
C) Child FlexCards in a parent FlexCard with the Group By property
D) A Datatable element with the Group By property

3. A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered. Which two FlexCard features should the consultant recommend to address this issue? Choose 2 answers

A) Use a condition to hide data unless specific criteria are met
B) Use a table or chart to display data
C) Use a flyout action to display additional information
D) Put specific fields in a collapsible block

4. When should a consultant recommend using a Calculation Matrix versus a Decision Matrix?

A) Calculation Matrix cannot be referenced by a Calculation Procedure
B) Decision Matrix is only for Salesforce standard objects
C) Calculation Matrix returns numeric values for use in calculations; Decision Matrix returns business decisions or eligibility outcomes
D) They are interchangeable and functionally identical

5. Which statement accurately describes how upgrades are handled for the Standard OmniStudio runtime environment?

A) Upgrades must be initiated by the administrator from the OmniStudio Settings page.
B) Upgrades are delivered manually through a package installation link.
C) Upgrades require a consultant to download and apply patches from AppExchange.
D) Upgrades are pushed automatically with every Salesforce seasonal release.

Solutions: