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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. What is the correct implementation approach for an Administrator to target a promotion only for specific products?

A) Add promotion to the lookup field on the product
B) Create a custom list on the promotion
C) Create product attributes in Promotion Setup
D) Map products to promotion through an out-of-the-box Related List

2. Northern Trail Outfitters, wants to implement its new Loyalty Program. The Chief Marketing Officer wants to offer the following benefits to customers:
* Award points to the customer that can be redeemed for products in the store
* Gamify customers that spend the most to receive exclusive benefits.
What three elements should the Administrator configure?

A) Set up one qualifying currency
B) Set up promotions
C) Set up one qualifying currency and a non-qualifying currency
D) Set up a tier system based on a cumulative spending value
E) Set up vouchers for specific products

3. Universal Containers (UC) has defined a points-based Loyalty Program, and the Loyalty members must receive an email with the point balance every time it is updated.
What should the Salesforce Administrator set up to enable a real-time currency model?

A) Enable Real-Time Update of Non-Qualifying Points Balance
B) Enable Real-Time Update of Qualifying Points Balance
C) Non-Qualifying Points updates happen in real-time by default
D) Create a Flow to update the Points Balance field

4. The VP of Loyalty at Northern Trail outfitters (NTO) Retailers has decided to implement a Loyalty program to increase customer spending and improve customer lifetime value.
Which two features should be configured in Salesforce Loyalty Management?

A) Member Rewards and Benefits
B) Loyalty Segments
C) Loyalty Tiers
D) Loyalty product Pricing

5. A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher's disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher's requirements?

A) Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked
B) Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked
C) Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
D) Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

Solutions: